Information and Assistance

    Results: 14

  • Adult Residential Facility Complaints (1)
    DD-1500.0080

    Adult Residential Facility Complaints

    DD-1500.0080

    Programs, usually offered by licensing authorities, that accept and, where possible, attempt to resolve complaints regarding the licensing, cleanliness and safety of facilities, treatment of residents, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of group residences for adults with disabilities, assisted living facilities, and senior residential care homes.
  • Aging and Disability Resource Centers (2)
    LH-0350

    Aging and Disability Resource Centers

    LH-0350

    Programs that create a single, coordinated system of information and access for older adults and people with disabilities who are seeking long term support to minimize confusion, enhance individual choice, and support informed decision-making. ADRC centers serve as a single point of entry to public long term support programs and services. They offer information and counseling regarding available long term support options; assist individuals in determining their eligibility for public long term support programs and benefits including level of care determinations for Medicaid nursing facility and home and community-based service waiver programs; provide short-term case management to stabilize long term supports for individuals and their families in times of immediate need; help people plan for their future long term support needs; and provide information about and referral to other programs and benefits (such as health promotion and disease prevention, transportation services, housing and income support programs) that help people remain in the community.
  • Area Agencies on Aging (3)
    TD-1100.6500-050

    Area Agencies on Aging

    TD-1100.6500-050

    Substate organizations authorized under the Older Americans Act of 1965 to develop a comprehensive, coordinated system of community-based services for older adults within their planning and service area. State Units on Aging designate, provide federal and state funding, and monitor operations of AAAs. Eight states and the District of Columbia do not have AAAs and, therefore, serve the roles of both state and area agency. AAA's responsibilities include planning; development of local funding resources; and contracting with local service provider organizations to provide authorized services which include information and referral/assistance, outreach, case/care management, escort, transportation, homemaker/chore, personal care, home repair and rehabilitation, home delivered meals, congregate meals, adult day care, elder abuse prevention, nursing home ombudsman, legal assistance, employment and training, health promotion and disease prevention and senior centers as well as services that support caregivers including respite care, counseling and education programs. AAAs may provide a number of other services in situations where local service provider options are limited.
  • Comprehensive Information and Referral (2)
    TJ-3000.1500

    Comprehensive Information and Referral

    TJ-3000.1500

    Programs that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community.
  • Consumer Education (2)
    DD-1800

    Consumer Education

    DD-1800

    Programs that utilize a wide variety of informational materials and techniques to increase the public's awareness of their rights and responsibilities as consumers of goods and services. The services may include information concerning federal and state consumer protection laws and regulatory agencies; advice regarding comparison shopping, use of consumer reports and buying guides, and other practices that help consumers make informed decisions and avoid problems before they occur; and education regarding the steps that need to be taken to resolve problems with unfair credit practices, defective products, shoddy repairs or workmanship or incompetent services.
  • Directory/Resource List Publication (3)
    TJ-6500.1700

    Directory/Resource List Publication

    TJ-6500.1700

    Programs that publish and distribute directories of agencies that provide human services for residents of the community and/or resource lists. Included are programs that produce directories/lists that focus on a specific geographical area, service category or target group as well as those that produce a comprehensive directory of all community resources.
  • Disability Rights Groups (5)
    TD-1600.3100-180

    Disability Rights Groups

    TD-1600.3100-180

    Organizations that support the passage and enforcement of laws or other social measures that protect the rights of people who have physical, mental, developmental or learning disabilities and maximize their ability to enjoy the same opportunities, resources and privileges as the mainstream population.
  • Disease/Disability Information (12)
    LH-2700.1700

    Disease/Disability Information

    LH-2700.1700

    Programs that provide information about the etiology, symptoms, preventive measures, screening/diagnostic procedures, and/or methods of treatment or management for specific illnesses or disabling conditions; and/or which disseminate information about the latest research with regard to a particular illness or condition. Included are programs that maintain disease registries, i.e., databases that contain information about people who have been diagnosed with a specific type of disease and have been treated by a particular hospital or live within a particular geographic area. Registry information is used by public health authorities to identify and investigate unusual patterns of occurrence of the disease and can help communities plan for and deliver needed medical services.
  • Health Fairs (1)
    LH-2700.2900

    Health Fairs

    LH-2700.2900

    Organizations that sponsor expositions which offer health screenings and a wide variety of informational materials for participants. Health fairs are offered in many locations including parks, recreation centers, senior centers, schools and malls and offer stations for health history, height, weight, visual acuity, a blood profile and a general health review and referral as well as a variety of optional screenings which may include dermatology, hearing, podiatry, dental, glaucoma, allergy testing and the blood test for prostate cancer. Educational materials are usually available in a number of languages and may include information about AIDS/HIV, environmental health, prenatal care, heart disease and other community health topics. Some sites may also offer "Ask the Pharmacist" booths for information about medication.
  • Lawyer Referral Services (3)
    FT-4800

    Lawyer Referral Services

    FT-4800

    Programs that maintain lists of private attorneys and link people who need legal assistance with lawyers who specialize in the required area of law.
  • Legal Information Lines (3)
    TJ-3200.4500

    Legal Information Lines

    TJ-3200.4500

    Programs that provide telephone information about specific legal problems and procedures. Included are programs like Tel-Law and Ask Immigration with tapes on specific topics that people can select and access through a central number which are then played over the telephone, those that are staffed by live operators who have legal expertise and who answer questions directly, and those that provide legal information via an Internet website.
  • Long Term Case/Care Management (38)
    PH-1000.4500

    Long Term Case/Care Management

    PH-1000.4500

    Programs that develop, implement, assess and follow-up on plans for the evaluation, treatment and/or care of people who, on an ongoing basis, need assistance in planning and arranging for services.
  • Specialized Information and Referral (24)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • VITA Program Sites (5)
    DT-8800.9300-930

    VITA Program Sites

    DT-8800.9300-930

    The community centers and other sites where older adults and low income individuals and families can obtain assistance from a trained VITA volunteer in completing their tax return forms.
 
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