• HoursMon - Fri 7:00 am - 7:00 pm
• Fees:None
• Application Process:Visit the website, email, fax, mail, or drop off the completed the application. To request a water leak repair adjustment, provide Water Customer Service the following information within 60 days of the completed leak repair.
• Eligibility Requirements:

  Documents Required:
  Completed application, a copy of the repair receipt or paid in full invoice, Fort Worth Water account number, and the property address where the repair took place. Range of high bill dates caused by the leak, and the date and description of the repair.

  Other Requirements:
  Open to City of Fort Worth customers

• Payment/Insurance Accepted:Please contact provider for accepted forms of payment.
• ADA Access:Location is accessible to people with disabilities

Languages

• English

Other Topics That May Be Useful

• Utility Bill Payment Plan Negotiation Assistance