Disasters and Emergencies
For life-threatening emergencies like fire, poisoning,
assault or auto accidents, you can get help by calling
After a disaster, you may not be able to get help for
days. Phone lines may not be working. So be prepared
to help yourself and those around you.
In difficult times, children will need more reassurance.
Give them extra time, attention and affection. Tell
them you will do everything you can to keep them safe.
Prepare for Disaster
- Make disaster plans with your family and child
care provider. Learn the disaster plans for your child’s
school— in some emergencies your child is safest
kept at the school.
- Know different ways to get out of your home.
- Be ready to help your neighbors.
- Keep emergency supplies in your house and car.
Check them every 6 months. Don’t forget baby food.
- Know how to turn off your gas, water and electricity.
- Set up a place for family members to meet. Choose
an out-of-area person everyone can call after a disaster.
- Make sure pets have tags and extra food.
- If you use medical equipment, show a neighbor
how to operate it. Ask your utility company and fire
department about emergency back-up services.
- For more information, read the First Aid and
Survival Guide in the front of your White Pages phone
book. Call Disaster Services or visit www.redcross.org.
Learn First Aid and
Infant/Child First Aid
Try to take an infant/child first aid class before your
baby is born. Look for a class at your hospital or local
In an Emergency, Call 9-1-1
- Call 9-1-1 when a person’s life may
be in danger.
- Wait for someone to answer. Don’t
- If you don’t speak English, ask for
someone who speaks your language.
- Say exactly where you are. Give the cross
street or floor number.
- Describe the problem and how it happened.
- Don’t hang up until the person has
all your information.
- Have someone wait in the street to direct
Things You Can Do
Where to Find Help
Helping Your Children in Tense Times
- Reassure your children
and hug them often.
- Try to keep regular schedules and routines.
Children feel more secure when they know what to expect.
- Ask your children about their feelings. Tell
them it is normal to feel scared, angry, anxious or
- Let children ask questions and talk about what
happened. Answer questions calmly and simply.
- Give accurate information, but don’t offer
more than your child asks for.
- Try to keep young children away from TV news
that shows violence.
- Keep children involved. They will feel more
secure if they can help. Let them join in simple rituals,
such as lighting candles or praying.
- If your child continues to be upset, talk to